Refund Policy

Refund Policy

This policy explains how refund requests are reviewed for SignalReview subscription access.

1. Subscription Access

SignalReview sells access to a digital sports analytics software platform. Paid access unlocks premium dashboard features for the active subscription period.

2. Initial Purchase Refund Window

Refund requests submitted within 3 days of the initial subscription purchase are reviewed individually.

Approval is not automatic. We may consider account activity, technical access issues, duplicate payments, accidental purchases, payment errors, and applicable legal requirements.

3. Renewals

Subscription renewals are generally non-refundable unless required by law or unless there is a confirmed billing error.

You are responsible for cancelling before the next renewal date if you do not want continued access.

4. Digital Service Limitations

Because SignalReview provides immediate access to digital software and analytics features, refunds may be declined when premium access has been actively used after purchase.

5. How to Request a Refund

Send refund requests to support@signalreview.co with the account email, payment date, and reason for the request.

We aim to review refund requests promptly, but payment-provider processing times may vary.